Please read carefully the General Conditions of Sale and Use of the website www.leelalab.it (the “Website"). This document contains important information about user rights and obligations.
The Products shown on the website are slod by Botero S.r.l. (“Vendor”).
The Vendor may update these terms and conditions of sale and use and the privacy policy at any time without prior notice.
When submitting an order via the Website, users must accept the terms and conditions of sale and use and the privacy policy applicable at the time of the order is submitted.
1. PURCHASE ORDERS
1.1 The Products sold on the website www.leelalab.itmay be purchased and delivered only to the Countries mentioned on the order form.
1.2 Orders may be submitted only by private customers (final consumers); the products are sold exclusively for personal use, not for retail purposes. Therefore, the Products purchased on the Website cannot be sold or distributed.
1.3 Despite the best efforts to reproduce accurately the colours, designs and style of the Products published on the Website, differences with the actual Products may be caused by the characteristics of the devices used by customers. Therefore, the Vendor shall not be liable for errors and imprecisions in relation to images and graphical representations of the Products viewed on the Website.
1.4 Product offers and prices are subject to availability. When an order is submitted, the customer is provided with all instructions on the availability of the Products; should a Product become unavailable after the order was placed, the customer will be duly notified and will be offered the choice to purchase a different Product or cancel the order. Should the customer choose to cancel the order, a refund will be processed immediately.
1.5 The Vendor shall not be liable for the unavailability or shortage of Products.
1.6 The Vendor reserves the right to change the products offered on the Website at any time and without notice.
2. ORDER CONFIRMATION - BINDING AGREEMENT
2.1 All orders are binding following the Vendor’s written acceptance and will be confirmed by the Vendor via email.
2.2 Before submitting an order, the customer will be asked to confirm that they have read the general conditions of sale, including the cancellation policy and the privacy policy.
2.3 The Vendor’s order confirmation and these terms and conditions of sale will be considered the final agreement stipulated between the Vendor and the customer with reference to the points included in the terms and conditions of sale herein.
2.4 Orders cannot be amended or cancelled, except in the cases provided herein or in compliance with the applicable legislation.
2.5 The data logged on the Website’s systems are proof of the entire transaction between the Vendor and the customer. In the event of a dispute between the Vendor and a customer in relation to a transaction on the Website , the data logged on the Website’s systems will be proof of the transaction and its content.
3. PRICES
3.1 All prices published on the Website are expressed in EUROS and include VAT.
3.2 The Vendor reserves the right to change the prices of the Products at any time and without notice. The prices applicable shall be those published on the Website at the time the order is confirmed.
4. PAYMENT METHOD
4.1 The Products and the relevant shipment and delivery charges can be paid for using any of the methods published on the order form and summarised below:
4.1.1 PayPal (PayPal Account or Credit/Debit card accepted by PayPal’s system)
4.1.2 Bank transfer payable to “Botero Srl” using the following bank details:
Banca Valsabbina Filiale di Carpenedolo, Viale Alcide de Gasperi, 25013, Carpenedolo, BS Italy
BIC/SWIFT: BCVAIT2V
IBAN: IT25 C051 1654 2300 0000 0002 855
5. SHIPMENT AND DELIVERY
5.1 The Products will be sent by courier – appointed by the Vendor – to the address provided during the order submission procedure. In the event of a change of address, the Vendor will not be liable for orders delivered to the wrong address.
5.2 Deliveries in Italy are free for orders over €39.00. Deliveries of smaller orders will be charged at €5.90. Deliveries in the EU and the UK are free for orders over €49.00. Deliveries of smaller orders will be charged at €10.90. Delivery charges will be shown to the customer before completing the order process together with the prices of the products, VAT included.
5.3 Delivery dates are indicative only.
5.4 The Vendor shall not be liable for direct, indirect, accidental, or consequential damages or any other damages caused by incomplete order forms, or for delays or errors submitting the order form, or for delayed deliveries. If a non-delivery is provenly imputable to the Vendor, the customer will only have the right to request either the delivery of the same product at no additional cost, or the refund of the price of the purchase.
5.5 When the courier delivers the goods, the customer must check that the packages are not damaged. In the event of any damage (e.g. open package, damaged goods, etc.) the details of the damage must be noted by the courier and the customer must not accept the delivery. If this procedure is not followed, the customer shall have no claim.
6. RIGHT TO CANCEL AND REFUNDS
6.1 The right to cancel (in accordance with Legislative Decree 6 September 2005, n. 206 “Consumer Code”), which can only be exercised by consumers (any natural person who purchases products for purposes unrelated to any commercial, entrepreneurial or professional activity) refers to the ability of the consumer to return the purchased goods to the supplier, without penalty and without providing a reason, and to be refunded the price of the goods.
6.2 The Consumer may exercise this right within fifteen (15) working days from receiving the products. Please see the dedicated page for information about returns and refunds which provides all useful information.
7. NO LIABILITY
7.1 The Vendor will not be liable for special, indirect, consequential, or accidental damages of any sort derived from product defects or faults, violations of any explicit or implicit guarantees, violation of contracts, unlawful acts (including negligence), pliability for the products in the strictest sense of the word or any other responsibility, including in the event of the Vendor being informed of the possibility of said damage. As some jurisdictions prohibit the exclusion or limitation of liability for consequential or accidental damages, the above-mentioned limitation may not apply to specific customers.
7.2 Notwithstanding the provisions herein, the liability of the Vendor for the Products in relation to the contract, guarantee, unlawful act (including negligence), liability for the product in the strict sense of the word, shall in no case exceed the amount paid by the customer for the products that originated the liability.
8. FORCE MAJEURE
The Vendor shall not be liable for any damages caused by delays in the delivery of the goods or for not immediately notifying any delays caused by force majeure, the buyer’s activities, civil or military authority’s activities, wars, riots, trade union activities, material unavailability, and other causes beyond the Vendor’s reasonable control. The delivery date initially announced will be considered postponed based on the length of the justified delay mentioned herein.
9. PRIVACY
Information about how customer personal details are processed can be found in our dedicated section, Privacy Policy.
10. INTELLECTUAL PROPERTY
10.1 The Website, including any information and material content, is the exclusive property of the Vendor. Any total or partial reproductions, whatever the method used (with the exception of what explicitly provided herein) as well as the distribution, publication, transmission, amendment or sale of information and materials on the Website, is explicitly forbidden.
10.2 The brand “Leela Lab”, shown on the Website and the domain name “www.leelalab.it” is and remains exclusively owned by the Vendor. The use of said brand for any purpose without prior explicit consent from the producer is forbidden.
10.3 The removal or alteration of any copyright, brand, or other ownership marks on the Website or any related content, is forbidden. The content of the Website can be viewed on computers or other devices and single copies of webpages can be made for private, personal, and non-commercial use, as long as each page shows the copyright and other property right conditions published on the Website.
11. EXTERNAL LINKS
The Website may contain links to third-party websites not directly used or controlled by the manufacturer or vendor. Said links are provided for reference only and do not represent an explicit or implicit commitment from the Vendor with regards to any of the content, products, or services offered by said third-party websites. The customer acknowledges and agrees that the Company is not liable for content, products, services, advertising, codes, or other materials that may be provided via said third-party websites. A link to the Website may be provided exclusively if explicitly authorised in writing by the producer.
12. LIMITATION OF LIABILITY
The Vendor shall not be liable towards customers or third parties for any direct, accidental, special, or consequential damages, including, without limitation, loss of products or other non-tangible losses caused or related to the use or inability to use the Website, including cases in which the company provided information about the possibility of said damages.
13. NO WARRANTY
13.1 The Vendor makes no representation or guarantee that the Website is free from viruses or other harmful materials, or that the information published on the Website is accurate, complete, and up to date.
13.2 No guarantee is made that the Website or the services, content, functionalities, or materials provided via the Website are precise, safe, constant, or free from errors, or that said defects can be corrected.
13.3 The Website and its content is provided and made available as is. The Vendor cannot issue any explicit or implicit guarantee in relation to the Website.
14. APPLICABLE LAW AND JURISDICTION
The agreement herein, including the “terms and conditions of sale” and the “terms and conditions of use of the Website” are subject to Italian Law, regardless of any conflicts or legal measures chosen. The customer agrees that Italy is the chosen location to resolve any disputes and that Italian Courts will have jurisdiction on the agreement herein and on the customer.